Terms & Conditions

1. General Overview

These Terms & Conditions apply to your use of our website and all purchases made from Sweersgateshur, a premium Belgian chocolate atelier based in Istanbul.

By accessing our site, you agree to these terms.

2. Products

We sell:

• Belgian chocolate pralines
• truffles
• bars
• domes
• gift boxes
• personalized chocolate creations
• corporate luxury gifts

All items are handmade and may slightly vary in appearance.

3. Pricing

All prices are in USD.

Prices may change based on:

• ingredient availability
• seasonal fluctuations
• imported Belgian cocoa market conditions

4. Payments

We accept:

• credit/debit cards
• online payments
• corporate invoicing

All payments must clear before order preparation.

5. Delivery

We deliver:

• across Istanbul
• via premium insulated packaging
• using reliable couriers

Delays may occur due to weather or traffic.

6. Returns & Refunds

Refer to our Refund Policy.

7. Accounts

You are responsible for:

• password confidentiality
• accurate personal information
• all activity performed under your account

8. Intellectual Property

All content, text, images, packaging designs, and branding belong exclusively to Sweersgateshur.

9. Applicable Law

These terms follow Turkish commercial law.

Disputes are resolved in Istanbul courts.